Resume

SKILL SET

⬗◆
Screening Surveys
User Interviews
Heuristic Analysis
Competitive Analysis
Comparative Analysis
Otter
Dovetail

⬖◆
Affinity Maps
Persona Development
Journey Maps
Empathy Maps
Miro

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Lo-Fi sketching
Mid-Fi | Hi-Fi Wireframing
Information Architecture
Card Sorting
Interaction Design
Sketch
Figma
Illustrator
Photoshop

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Rapid Prototyping
Usability Testing
Spec Documents
Design Systems
Zeplin
INvision

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Object Oriented Design
UML
ER-Database Design

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Documentum
Perl
Java
C | C++ | Objective-C
Cobol
SQL | DQL
Unix | Windows
Visual Studio | Atom

Agile – Scrum
Waterfall
Trello | Jira

Bilingual English ⇔ Spanish

PROFESSIONAL EXPERIENCE

• MUSEO IXCHEL • Remote New Jersey – New York – Guatemala • Jul 2020 – Jan 2021
  Consultant, UX Designer
  Advised on best application model to implement • Conducted user research in Spanish with Guatemalan children • Conducted stakeholder research in Spanish with Guatemalan educators • Synthesized data from 8 interviews using UX artifacts affinity map and persona • Collaborated with stakeholders in a google jamboard design studio session • Used the Lo-Fi sketches and ideas from the design studio to create Mid-Fi wireframes and to design the interaction user flows, both using figma • Collaborated with the UI designer and incorporated the visual assets to create a figma prototype to communicate the vision to the museum stakeholders • Managing the design team in the US • Facilitating the communication between the American and Guatemalan teams • Facilitating the collaboration amongst the consulting educators, UI designer, UX team and software engineer.

• C.G.ART • Remote New Jersey – North Carolina • December 2020
  Consultant, UX Designer
  Conducted stakeholder research and synthesized the data in an empathy map • Planned the user research based on the stakeholder research and conducted user interviews • Synthesized the data from 6 interviews using an affinity map and user persona • Using data from my research I designed a preliminary user flow and site navigation • Using the empathy map, the persona developed and the initial IA I sketched various solutions and implemented an initial design in mid-fi flow wireframes• Added visual design into hi-fi wireframes and created a prototype to communicate the design to the owner • Advised on implementation platforms.

• WAYSCRIPT • New York, NY • 2020
  Consultant, Junior UX Designer
  Conducted user research and synthesized the data with design artifacts affinity map, persona and journey map • Designed an on-boarding flow to improve user retention • Proposed changes to the platform based on my research outcomes.

• GENERAL ASSEMBLY • New York, NY • 2020
  Junior UX Designer
  Redesigned the navigation of Strand’s Bookstore’s website following information architecture principles and methods • Integrated a feature and redesigned the customer service call feature for Booking.com, a travel accommodation booking online service • Created responsive specifications for these features • Collaborated with a development team to implement the changes • Designed a new app to support hikers with disabilities in planning hikes and finding accessibility features in trails.

• LAZARD ASSET MANAGEMENT, New York, NY
  Vice President, Senior Programmer Analyst     1999 – 2018
  Spearheaded and supervised all aspects of the main document management system used by the company at the time, DOCUMENTUM: administration, team management, developers training and support, coding and maintenance of ancillary applications to create, gather/transform and publish documents • Reengineered a data flow application which collected and stored portfolio performance information to be used in the automated publishing of this information in product literature and the Company’s website • Developed a tool to gather and generate data to streamline and shorten the production time of 100 fact sheets • Implemented an automated workflow to upload Morningstar ratings into an internal database, eliminating an error prone and inefficient manual task • Created programs to generate account information into PDFs reports for client delivery • Designed and updated several entity-relationship database models for various applications • Designed a codification model for the client statements production schedule.